24/7 Virtual GP

Medical advice at your convenience

RAM’s Virtual GP service, provided by HealthHero, gives employees access to practising GPs around the clock.

Unlimited consultation appointments can be arranged by telephone or video, allowing employees to speak to a doctor at a time and in a way that suits them. Employees can choose either a male or female doctor is they wish.

The service can help with many of the same everyday health concerns you might discuss with your own GP, including:

• aches and pains
• skin conditions
• stomach problems
• respiratory issues
• medication queries
• mental health concerns
• women’s and men’s health
• paediatric concerns

More than advice

Where clinically appropriate, HealthHero GPs may also provide:

• Private prescriptions where clinically appropriate
• Private referral letters where appropriate
• Private fit notes in suitable circumstances

This means the service can often help move an employee from initial concern to practical next steps without unnecessary delay.

Medical advice without the waiting room.