Welcome to RAM...

...Response, Analysis & Mailing provides a complete range of quality services to help you plan, execute, refine & fulfill any direct marketing campaign.

UK Volume Call Handling, Response Fulfilment UK and Direct Mail.

RAM provide response and analysis solution for your paper, polywrap and postcard UK marketing campaign.

Based in North London, Response Analysis & Mailing (RAM) is the volume mailing, polythene wrapping and response fulfilment UK division of the Westex Group of companies. Providing a complete response fulfilment, for a UK solution for marketing campaigns.

RAM has the resources to capture all your responses from any media campaign. Dedicated UK call centres specialising in volume call handling for inbound and outbound calls.

RAM Ltd utilise their volume call handling experience to capture data, effectively analysis and ensure your campaigns are economically managed. From response handling national direct marketing campaigns to localised telemarketing campaigns. Any size of direct marketing campaign RAM can cope with the response fulfilment within the UK.

Our response handling UK customer base includes retailers, manufacturers, automotive, charities, financial services, local authorities and printers. We have managed marketing campaigns in various media formats, enabling inbound and outbound calls to capture vital data for your business.

Response Analysis & Mailing is used by numerous businesses because we have the experience, the facilities and the expertise to handle even the best campaigns, giving your business the response fulfilment of any UK marketing campaign.

In a typical year we:

Polywrap 10 million packs
Enclose 60 million items
Fulfil 10 million applications
Manage 300 databases
Laser Print 20 million A4 items
InkJet Print 30 million items
We handle millions of inbound and outbound calls

The Westex Group

The privately owned Westex Group of marketing service providers comprises RAM (Response Analysis & Mailing Ltd), Westex Ltd, Admail4 International Ltd and Global Print Management, the Group litho print arm.

Individually the four Group marketing service companies have been trading for over 20 years; combined they offer Group clients the opportunity to buy into a range of marketing disciplines; from sales data collection and analysis to the storage pick pack and distribution of customer product and marketing literature. A range of specialist print and mailing services can also be accessed at any time.

Customers of an individual Group company enjoy the pricing benefits of scale and production resource that the Group can achieve.

Response Fulfilment

The Group provides both live operator and automated call centre services to fulfil consumer and trade customer requests for information or product.

Print Management

The Group in house print department produces commercial 2 colour work and specialises in printing pads, forms and stationery.

The Group print buying arm, Global Print Management, supplies airline print and also sources 2 and 4 colour print and merchandise to customer specification.

Mailing and Distribution

From data preparation through laser personalisation to merchandised envelope and volume polywrap enclosing, the Westex Group can cater for every need. Hand enclosing and contract packing work to Clean Room standard is undertaken.

Environmental Commitment

We are proud to advertise our Bronze Award in Recycling for Sustainability and attaining the Eco Step Award from the CESMB funded jointly by the London Development Agency and the European Social Fund.

Mission statement:

To be a leading Direct Marketing Services and Distribution Group offering a complete service solution.

By excelling in customer service, reliability and demonstrating flexibility, we will deliver value to our clients and achieve recognition for being a professional, innovative, ethical and quality assured service provider.

Through profitably growing our business we will provide security to our customers, employees and shareholders.

Equal Opportunities Statement

"We are an equal opportunities company. Our doctrine and our policy ensures that no member of staff or job applicant is treated differently on the grounds of race, religion, religious belief, age, sex, sexual orientation, philosophical belief, disability, or are disadvantaged by a provision, criterion or practice which cannot be shown to be proportionate to achieving a legitimate aim. We are proud of the success we enjoy in following these precepts."

RAM is registered as Data Controller and Data Bureau with the ICO
ICO


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